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Administrative Assistant Enrichment Training
Phone/Email Etiquette & Dealing with Difficult Situations and People
In the workplace, professional communication skills are everything. The purpose of communication is to get your message across clearly to others, regardless of the situation. This workshop will focus on understanding the ways we communicate, including phone and email, in order to properly service our customers.
Objectives
Notes
Award
COC
Detailed Information
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Session Type
Single Session
Year Code
2019-2020
Max # of Awards
3
Min # of Awards
0
Activity Code
241-20-912-006
Topic/Subject:
912 CREC Lunch and Learn
Subject Area
[Professional Development]
Target Audience
[Office Personnel]
Class Status
CLOSED
Experience Level
Assessment Area
Schedule(s):
Online Meeting
Date
Start Time
End Time
Title
Location
Address
Room
Instructor
11/14/2019
12:30PM
3:30PM
CREC PROGRAMS AND DIVISIONS - OPERATIONS AND FACILITIES
55 Van Dyke Avenue, HARTFORD, CT
Operations Conference Room 126
CAROL BOIN
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