EdAdvance
Registration Cancellation Policy

Professional Learning Services @ EdAdvance

  • Attendee Cancelation/Refund Policy: Enrollment may be canceled up to five (5) business days before the first date of the event for credit or refund by sending an email to Jen LaBella at labella@edadvance.org. Payment will be expected if cancelation occurs within 5 days from the start of the event. If events are canceled due to low enrollment, you will receive an email notification 3-5 days before the event.
  • Inclement Weather Cancelation/Delay Information: Should there be inclement weather predicted for an event date, participants will receive cancelation or delay information via email, including a rescheduled date (if available). If events are unable to be rescheduled, a full refund will be made.

Adult Training & Development Network (ATDN / Digital ATDN)

  • Training Cancellation Policy: Enrollment may be canceled up to three (3) business days before the date of the training by sending an email to Brenda Cleary-Williams at bwilliams@edadvance.org. If training is canceled due to low enrollment, you will receive an email notification 3-5 days before the date of the training.
  • Conference on Serving Adults with Disabilities Cancellation/Refund Policy: To assure consistency, the cancellation and refund policy for the conference is as follows:
    • Cancellations of conference registrations made on or before April 12, 2024, are eligible for a refund but will incur a $25 administrative fee.
    • Registrants who cancel after April 12, 2024, will not be eligible for a refund.

    The policy concerning refunds and cancellations cannot be waived. However, registration fees can be transferred to another individual. A registrant may designate someone else to attend in their place after making arrangements with ATDN.

    In the event we must cancel the conference due to unforeseen circumstances, we will refund the cost of registration. Unforeseen circumstances are used to describe an event that is unexpected and prevents us from continuing with the conference, such as inclement weather or other natural disasters.